No, I am not going to add to the hysteria surrounding swine flu. If you ask me, its seems just as “harmless” as regular flu. It’s pretty likely that common sense will win out most of the time when it comes to this “pandemic”. As an IT guy, I think I come into contact with [...]
Ticket, Work Order, Service Request, etc. We all know what these things are and how much they help our daily lives. The problem is, some of our end user refuse to use these systems and instead fall into one of these categories. The Caller – This is the person that will call your direct line [...]
